Around the United States, there is a shortage of psychiatrists and other prescribing professionals. We are making a long-term effort to improve access in Jackson County. The Prescriber Capacity Summary Report from Integrus Health Group (IHG) created simple ways to improve referrals, increase access and reduce no-shows. This process also helped maintain participants’ continuity in care, reduce lost medication and support adherence.
Value–based payment puts the focus on quality and outcomes. Key Performance Indicators (KPIs) are being developed collaboratively with providers in response to our community impact goals.
We are working with Integrus Health Group to pilot KPIs with 14 mental health agencies. We are working to assure that both provider and payer understand how performance is measured, then share information. By 2020, many grantees will be able to receive incentive payments based on their performance.
In 2017 we worked with Open Minds, a national organization that assists human service payers and providers with management knowledge to improve efficiency and effectiveness. This project produced a webinar to explain levy funds as an investment in participant well-being.
CMHF has a longstanding commitment to cultural diversity and cultural competence in mental health. Recent events compel us to look deeper and do more about systemic racism in the fields where we work, including behavioral health, grant making, and tax abatement. The status quo is unacceptable. Our Racial Equity Statement acknowledges our privilege and responsibility for funds that come from citizens. It commits us to ongoing learning. Its goals open exciting opportunities for new work at the grassroots level, supporting organizations led by persons of color, and identifying and treating race-based trauma.
The Star Rating System (SRS) guides mental health agencies to self-assess culturally and linguistically appropriate mental health services. The results guide strategic decisions to improve equity. Our Board, staff, Advisory Council and Culture Journey LLC are making this idea a reality. We are now working in two Beta Test sites. Then the SRS will be available free to providers. We are planning technical assistance in future phases of the project.